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SortaSystems

Business IT Foundations

Built for your business
Not the other way around

Custom tools, automations, integrations, and workflows, built around how you actually work.

The operations engineer your business never had room to hire. We sit between an MSP that won't build and a software house that won't take small jobs, building the systems your business actually runs on, from a simple automation to a full AI agent pipeline.

See how we work Or start with an Audit

Custom built

Every tool, automation, and integration fits your workflow, not some generic template.

Exact purpose

From a receipt automation to a multi-agent AI pipeline, built for what you actually need and nothing you don't.

Fits together

Everything we build is designed to work alongside what you already have. No ripping things out.

Ways to work with us

Four ways in
All built around you

Whether you know exactly what you need or aren't sure where to start, there's a way in that fits.

Scoped and quoted

Scoped Build

You know what you need. We build it.

You come in knowing what you want: an AI agent, an n8n automation, a CRM integration, a chatbot grounded in your own documents, a workflow between tools. We scope it, quote it, and build it to spec. A single defined deliverable, from a small automation to a full multi-agent AI pipeline.

AI agents RAG chatbots n8n / Zapier / Make API integrations Voice agents Custom internal tools
See what we build

Free, 3 minutes

Free Audit

Where do you start?

Eight short questions about how your business actually runs. Instant readiness score, plus a hand-reviewed write-up by email within one working day with one or two specific places automation, integrations, or an AI agent would actually earn its keep.

Take the free audit →

Defined project

Foundations Reset

The whole workflow is broken.

A multi-stage rework of one part of your business. We map the current flow, find where it breaks, and rebuild the system end to end. A proper rework, not a quick patch.

See Foundations Reset →

Ongoing

Ongoing Support

Keep things running. Keep improving.

Ongoing help to keep your systems clean, your tools current, and your processes working as the business changes. Practical upkeep from someone who understands how it all fits together.

See Ongoing Support →

How we work

A practical process that leaves you with something you can run

No vague transformation programmes. No dependency on us staying around forever. Just a clear path from problem to fix to handover.

1

Understand

We map how work actually gets done, not how the process diagram says it should. We find where information gets stuck, duplicated, or depends on one person remembering the workaround.

2

Scope

We identify the highest-friction areas costing the most time or creating the most risk, and define a bounded project that delivers something usable.

3

Build

Whether it's a cleaner workflow, a better tool setup, or practical automation, we build it so it works for your team, not just in theory. Everything gets documented.

4

Handover

You get a working system, clear documentation, and a team that knows how to run it. We stay available for bounded follow-on support, but the goal is to leave you self-sufficient.

Not sure if this is you?

These are the moments people usually get in touch

If any of these sound familiar, the Audit is the natural place to start.

Growth has outpaced the setup

The systems that worked at five people are creaking at twenty-five.

Too much depends on one person

If they are off, something quietly stops working.

The same information lives in three places

And they don't always agree.

Tools that don't quite fit

Workarounds and copy-paste between systems are the daily reality.

Why this matters now

As the business grows, poor setup starts to cost more

Repeated work, awkward handoffs, and patchwork setup can be tolerated for a while. As the business grows, they start costing more time, slowing decisions down, and making the business harder to run than it should be.

Featured insight

Why repeated work gets more expensive as your business grows

A practical article on why repeated work gets more expensive as businesses grow, and why cleaner foundations usually matter before another tool does.

Read the article

Don't take our word for it. Try the work.

Describe your situation in plain English. It'll ask the right follow-ups, understand the nuance, and show you exactly how we'd approach it. No pitch, no form, no commitment.

Ready to start?

If any of this sounds like your situation, start a conversation

No proposals, no pressure. Just a chat about what isn't working and whether we can help. Drop us an email or try the chat.

Send us an email